Surface Pro 6 and Surface Book 2 are throttling down the processor to 400MHz after a recent firmware update, and Microsoft confirmed the problem.
As laptops grow ever thinner, the problem of overheating becomes more and more relevant. Companies have to make sure that their hardware doesn’t fail, so the immediate solution is to throttle down the component to a lower speed, which in turn cools downs all the hardware components.
It sounds like a good plan, but it turns out that if the hardware or software component that controls the throttling process fails itself, the end-users are going to suffer unjustly. And when throttling is caused by an unknown problem, the frustration is even more significant.
Microsoft might be to blame